|Why RemotePC™ HelpDesk is better:||RemotePC™ HelpDesk||LogMeIn Rescue|
|Free-trial||30-day free trial||14-day free trial|
|Pricing||On-demand remote support at
||The base plan is available at a discounted annual price of $1,299.00|
|Performance||Provides near-real-time response at most locations||Slower than RemotePC HelpDesk #|
|Pay per technician||Create unlimited technician accounts within your account at no additional cost||Every 'seat' or active technician account over the subscribed plan is billed at $1,299 / seat|
|Connect via web||Connect to customers computer from your web browser, without any software installation||The Technician Console can be run in a web browser only on Windows computer and requires installing a software client on technician computer|
|Video chat||Interact with customers using video or text chat||Customers need to install Rescue Lens app on their mobile devices and configure remote session, to stream live video to technician|
|Multiple concurrent sessions||Technicians can attend to multiple support requests simultaneously||Technicians can maintain 10 active sessions at a time|
* The 90% offer is applicable for the first year only. You need to provide proof of your LogMeIn Rescue account.
# Performance results are based on feedback from internal tests and professional reviews.